邮件回复范文 第1篇
Dear Mr. Mr/Ms XXRe contract No. XX, we are pleased to inform you the products are ready. Now we 'd like to confirm the following details:Packing size/quanlity:Shipping marks:We will try our best to arrange as per your please inform us the detail documents so that we can make for you asap.(D/A, D/P, TT时)
邮件回复范文 第2篇
Dear Mr/Ms XXRe XX products,you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Now please tell us when you will order so that we can arrange the production. ASAP.
邮件回复范文 第3篇
高效回盘5大要诀
及时:接到买家询盘,要给予及时反馈,确保询盘回复有效性。通常在1小时内完成回询盘,订单生成的率高达70%,回时间超过10小时,会大大降低订单生成率。
专业:卖家应具备丰富的行业知识,对于客户关于产品方面询问,能够给予专业解答。
准确:要将回复信写得很清楚,首先要正确理解买家来函的准确意思,如有不清楚的地方,则应立即去函向客户询问了解,切忌一知半解。
具体:尽量一次性多传达自己的意思,以免来回沟通错过了商机。
格式:格式一般分为称呼、正文、敬祝语、落款几个部分,语言简洁准确,避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当,一般疑问句建议先回答yes或者no,然后再补充自己需要说明的。 回盘参考模版
不同状态下订单,回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类:
1、未付款询盘回复:
第一主动出击,当买家下单后应及时主动与买家联系,联系内容可以按照先后顺序包括为打招呼,对产品进一步的介绍,并告知请付款以及时查看库存备货,尽快发货。下面一个不错的回复:
Dear ___,
we have got your order
The bag you order is one of the hot items from my store and it is made of high quality But the order seems If there's anything I can help with the price or size
When the payment is finish, I can stock up the item and get it ready for
If any further questions, please feel free to contact with
Thanks
Best Regards
2、已付款订单的回复:主要内容包括确认产品的规格,尺码等等具体事宜,表现卖家的专业性下面是一个不错的例子:
Dear ___,
I am very glad to hear from The biggest size we have is And this shoes is little bigger in So I think 39 will
If you have any other questions, Please feel free let me
We are looking forward to getting your early
Best Regards
3、发货后的回复:
从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家,直到买家收到货为止。因为买家付款后都急于收到货物,而邮寄过程一般又是5-10天不确定的,因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。
A、告诉买家订单详情
Dear Customer,
The item you order is already shipped and the tracking number is _____
The mail status is as follows:
SHANGHAI
Dispatch from Sorting Center
This is the status of your You will get it
Thanks for your support and
B、 询问是否收到货物
Dear customer,
邮件回复范文 第4篇
Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all in advance for your quick reply!
邮件回复范文 第5篇
客户发邮件CC的目的是希望多个人了解到目前此事的进展情况,你有义务回复全部的人
7、回复客户邮件的时候要” reply with all history”,不要把历史记录删除,否则客户不知道先前发生的事情和交流的内容。也不要随意改变邮件的主题。一件事情,一个项目的邮件要保持一个邮件主题。同样,不应该给客户看到的内容需要删除再发送。
8、不要用晦涩难懂的缩写,我们不是在发电报。如hv: have等。以免产生误解,也不要用俚语。
9、如果事情比较复杂,繁多的话,可以用1234注明。表达要简洁,直接,明确。不要把很多事情写在一段中,显得非常冗长,没有条理性。
11、不要用过多的感叹号。你在一个邮件中用了过多的感叹号,效果是和你一个都不用是一样的。
12、每一段中间要空一行,方便别人阅读。
-发送邮件前请仔细检查,避免拼写/称呼/附件遗漏/收件人邮箱等低级错误
-邮件措辞尽量客气礼貌,避免强硬的要求,比如:You have to / must / need to,多用请求类语句Could you please…/ May I have…/ I’d love to…
-发邮件的时间注意选择工作日的工作时间,如果有时差设置定时发送
-使用专业的邮箱地址,比如给Prof发邮件尽量使用学校edu邮箱
-收到回信记得礼貌回复,不管是否还有其他问题或后续输出,都请及时回复并表示感谢
-心态:不要怕写错/语言不地道/用词不准确,只要能清晰表达自己的意思让对方理解即可。同时,邮件往来的过程也是学习书写的过程,所以不用担心,时间长了就熟悉啦
Dear
Thank you so much for your great support on us.
What a big mistake we made!
Sorry, but will you still want the items? lf yes, we will resend you immediately, if not, we willmake you the full refund.
Waiting for your reply and hope your kind understanding.
Best regards
David, I'd like to invite you to dinner with my family and colleagues to celebrate my recent . degree. We will prepare food (including dumplings and vegetarians), and you are also welcome to invite your guests.
Date / time: Saturday afternoon, February, address: Kingston street, New York, Jane subway station, free street walk, February 9, Tuesday, reply to this email until midnight. Thank you and have a nice weekend.
中文翻译:
大卫,我想邀请你和我的家人和同事共进晚餐庆祝我最近的博士毕业我们会准备食物(包括饺子和素食),也欢迎你邀请自己的客人日期/时间:2月日星期六下午,地址:纽约金斯顿街,纽约,简地铁站自由街步行2月9日星期二回复此邮件,回复至午夜。谢谢,祝周末愉快,庆福回复:英语邮件的回复范文。
直奔主题。
一句话可以说完的事情还要发邮件也是够了。
一个屏幕都被正文填满了还没说清楚一件事情也是够了。
面向个人的邮件没有说明自己是谁就「指手画脚」地安排工作也是够了。
面向全体人员的来自上级部门的邮件没有统一格式乱七八糟的排版也是够了。
同一件事情公邮和个人都发一遍好像浪费着公司资源还显得很重视一样也是够了。
同一个问题多次发邮件要么不理不睬要么回复多次也没有明确的答复这样的效率和质量也真是够了。
明明不同的数据应该通过多个附件展示的偏偏要合并在一个复杂的表格里好像这样才能显得简洁而又高大上也真是够了。
明明处理过程使用的数据文本和格式等等一系列信息可以删除而不显示在文件中的却没有删掉导致邮寄体积奇大不但占用空间接收和回复都贼慢也真是够了。
多少次回复了的邮件却在隔了多天之后来表示没有收到电联确认却信誓旦旦一口咬定没有收到要求重发即便拿出历史记录也拒不承认仿佛认错就是丢人一样也真是够了。
多少次在接收到但还没看到的邮件的时候就被告知迟迟不反馈以致产生工作不到位的错觉然后在茫茫邮件中挖掘却踏破铁鞋无觅处时猛然发现因为未读数量太多而才刚刚收到邮件这样憋屈的感觉也真是够了。
未完,待续。
第一次写邮件给客户
别人那里学来的,供大家参考一下啊
第一次给客户写邮件范文
电子邮件早已成为人们联系新客户的最常见、最方便、最简单,最节省,事实上也是最有效的方式;
说其“最简单”,是因为发个邮件是最简单不过了,无非是在你邮箱里写点内容,轻点发送,则就可能很快收到外商回复;
说其“最节省”,无非是因为发个电子邮件几乎就不用花你一分钱,而传统的传真方式则总是要花掉你不菲的电话费;
然而,给一个新客户发第一封联系邮件,看似并不复杂,但其中仍有很多奥妙与诀窍,同样是用邮件在同一时间联系同一个新外商,为什么外商会回复他而不理你?显然与你如何撰写该邮件有着很大的关系,我们也发现,既使是不少的“老外贸”,在写给外商的第一封邮件时也存在不少的问题与漏洞,故就难免常常抱怨外商回复不多;
邮件回复范文 第6篇
1)Dear Mr./ XX products, we have quoted you FOB QINGAO price , But for a long time,you haven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows:USDXX/pcHope you can accept this sample required, we will send to you for your in advance for your quick reply!
2) )Dear Mr./
Re XX products,I have quoted you FOB QINGAO price.. We have checked our factory about the price, Now we here requote you the new price as follows,
USDXX/pc
Hope you can accept this sample required, we will send to you for your approval.
邮件回复范文 第7篇
姓 名:
性 别: 女
学 历: 本科 身 高: CM
地 址: 北京 出生年月: 19881124
联 系 方 式
联络手机:
电子邮件:
求 职 意 向
寻求职位: 外贸业务
求职地区: 北京 工资待遇: 面议/月
到岗时间: 即时
自我评价: 本人性格开朗,喜欢人际交往,富有团队精神,做事认真并有激情!对自己的企业有可靠地忠诚度!
发展方向:
教 育 培 训
起止时间 就读院校名称 主修专业 学历
~ 湖北第二师范学院 英语 本科
工 作 经 验
就职公司:立岩欣创科技有限公司 公司行业: 电子技术/半导体/集成电路
就职时间: 20XX年3月到20XX年5月 就职部门: 外贸部
公司性质: 其它 就职职位: 外贸专员
工作描述: 在阿里巴巴平台发布产品,并回复客人询盘,了解客户信息,开发客户等
邮件回复范文 第8篇
Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007!Now we here kindly quote you our best XX price as following:Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early forward to hearing from you soon
邮件回复范文 第9篇
Dear / Ms,
I am at present in Hamburg visiting the harbour with a view to making known our new type of container for use in
I shall be in Antwerp on Wednesday, 4th June, and should like to call on you at on that
If I do not hear from you to the contrary, I shall assume that it will be convenient for me to call at that
Yours faithfully
尊敬的先生/小姐
我现正在汉堡参观港口,以让欧洲了解并使用我们的新型集装箱。
星期三即六月4日,我将到安特卫普,我会于当天下午2:00打电话给你。
对此约定如不来信,我将认为于这个时间打电话是方便的。
您诚挚的
邮件回复范文 第10篇
可以针对首次来信没有明确需求,联系信息不全的客户
Dear Amir,
Many thanks for your inquiry dated(of) ____ from
In order to let us make more correct quotation accordingly, please kindly tell us the e_act model number you prefer after checking our website of .
Besides, to help us offer the best price, please also introduce your company as many details as you Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if More details better
Waiting for your early
Best Regards
Amy
可以针对首次询盘比较明确,且联系信息较全的客户。
Dear Naresh,
So glad receiving your enquiry for our Barbies' collection from dated Thanks a
We are a leading manufacturer in children’s wear in China and our products have been e_ported to customers all over the world such as The Barbies Collection is the most popular style in our factory, selling
However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the e_act skirts and long
Please do not hesitate to contact us if any question and we are waiting for your
Best regards,
Amy
可以针对首次询盘,需求明确,要求报价的客户。
Dear Muller:
Thank you for the letter of (date) enquiring price for our boy‘s
To close our deal , we offer you firm C&F Limassol USD Payment by irrevocable L/C to reach us one month before the time of This offer is subject to your reply reaching us before (date). Please refer to the attached files for packing and product specification
We allow a discount of 5% if your order e_ceeds USD 5, And there has been a heavy demand for our t-shirt and our factory is fully committed right
Therefore, at the most competitive price we offer, we hope to receive your reply with
questions if any or an order
Best regards
Amy
可以针对首次询盘,需求明确,要求报价的客户。
Dear Johnson,
We are so glad to know you are interested in our product , , series and very glad to enter into business relationship with
As Australia is our important strategic market, and in order to help us both to push sales here, our company prefer to offer you the above _cost_ price to hit your
Hope so competitive price can help you get your market soon .
By the way, could you pls tell us which color you like most and what kind of packing way you prefer?
Your prompt reply will be highly
Best regards
Amy
邮件回复范文 第11篇
Dear Mr./ XX products, in order to build our further business relationship. we have requote you new price on XX, you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.